Let’s Be Frank: Driving Growth & Client-First Leadership in Wealth Management
In this edition of Let’s Be Frank—our ongoing series exploring how Chairman Frank Falkenburg’s leadership principles shape NBC Securities—we sat down with incoming Chief Growth Officer Kim Davis to discuss culture, purpose, and the evolving meaning of client-first leadership in today’s world.
Q: What drew you to this role—and this firm—in the first place? How did the firm values factor into your decision?
A: I’ve always believed that the most fulfilling work happens when we find our element: where our values align, our strengths are fully engaged, and we can make a meaningful impact beyond the metrics. For me, NBC Securities is that place.
This strategic leadership role offers the opportunity to shape the firm’s continued growth while staying true to what matters most—people, relationships, and service. Frank’s commitment to putting clients and advisors first deeply resonated with me. It’s not just a philosophy, it’s embedded in our culture, from how we support our teams to how we serve our clients.
I’m grateful to be a part of a client-first financial advisory firm where values aren’t just stated, they are lived.
Q: Frank always says, “put clients first.” In a world focused on scale and tech, what does that look like in practice today?
A: At NBCS, “putting clients first,” as Frank says, means never losing sight of the human connection, even as we embrace growth and technology. In today’s fast-paced, information-rich environment, clients still value personal relationships and trusted financial guidance. That’s why we prioritize dedicated advisors who listen, understand, and support each client with care.
This philosophy extends internally, too. Our leadership visits branch offices regularly to stay connected, and we invite prospective advisors to our home office to experience our culture firsthand.
As we innovate, we make sure technology enhances rather than replaces our relationships. From secure digital tools that streamline communication to data-driven insights that personalize service, every improvement is designed to deepen the client experience, not dilute it.
At NBC Securities, scale and tech are tools. The real priority is providing a remarkable, relationship-based wealth management experience for the clients and advisors we serve.
Q: NBCS values candid communication, even when the news isn’t perfect. How do you see transparency playing into your growth strategy?
A: At NBCS, candid communication is more than a value—it’s a strategic advantage. Whether we’re advising clients, supporting current advisors, or welcoming new ones, we believe transparency builds trust, and trust drives growth.
For clients, that means honest conversations, even when the news is difficult. We don’t shy away from tough topics. Instead, we guide clients with clarity and empathy, helping them make informed decisions.
With our existing advisors, transparency creates alignment and accountability. We share our vision, challenges, and progress openly, encouraging feedback and fostering collaboration.
When financial advisors transition to our independent platform, we’re upfront about what to expect, from our standards to our support systems. This openness helps them integrate smoothly and trust that they’re joining an advisor-centric firm that values substance over polish.
As we scale, transparency keeps us grounded. It strengthens relationships, preserves our culture, and keeps our strategy focused on what matters most—people..
Q: NBCS is committed to the Southeast as a growth market. Why do you think that region is ripe for the kind of values-driven expansion we stand for?
A: NBC Securities, a Birmingham-based wealth management firm, has deep roots in Alabama and a strong reputation across the Southeast, a region known for dynamic economic growth and an enduring commitment to trust, relationships, and community. These values are not just cultural touchpoints, they are the foundation of how we operate.
The Southeast is home to a rising generation of clients and financial advisors who want more than just scale. They’re looking for connection, authenticity, and a firm that puts people first. That’s where NBCS stands out.
We combine the strength and stability of a large institution with the agility and personal touch of a boutique. This makes us uniquely positioned to attract top-tier advisors seeking a values-aligned home, and to serve clients who expect both performance and integrity.
As we expand in the Southeast wealth management market, we’re not just growing our footprint—we’re deepening our impact in communities that reflect our mission and mindset.
Q: Our commitment to “help our families” extends beyond just our team to our clients’ families. How does family-focused wealth management influence your approach to business development?
